Refunds Policy
At Bliss Blow, customer satisfaction is our top priority. We understand that sometimes you may need to return a product or request a refund. Please read our Refunds Policy carefully to understand your rights and how we handle refund requests.
Eligibility for Refunds
- Refunds are applicable only on products that are defective, damaged during shipping, or not as described.
- Due to the nature of our products (vape and smoke shop items), we do not accept returns or refunds on opened or used items for hygiene and safety reasons.
- All refund requests must be submitted within 7 days of receiving the product.
How to Request a Refund
- To request a refund, please contact our customer support team at blissblowofficial@gmail.com with your order number and details of the issue.
- Provide clear photos or evidence of the damaged or defective product to help us process your request quickly.
Refund Process
- Once your refund request is received and verified, we will notify you via email about the approval or rejection of your refund.
- Approved refunds will be processed within 7-10 business days using the original payment method.
- Shipping charges are non-refundable unless the refund is due to our error.
Exchanges
- Currently, we do not offer product exchanges. If you receive a defective or damaged product, please request a refund and place a new order.
Non-Refundable Items
- Opened or used products
- Products returned after 7 days from delivery
- Products damaged due to user negligence or misuse
Contact Us
If you have any questions regarding our Refunds Policy or need assistance, please contact us at blissblowofficial@gmail.com. We are here to help you!
Thank you for choosing Bliss Blow. We value your trust and strive to provide the best service possible.